Privacy Policy takabet app — Malaysia User Data Protection

Takabet app understands that user trust is our most valuable asset. This privacy policy is designed to give users full clarity on how we handle personal data — from the moment you register an account to every transaction you make on the platform.

This policy applies to all users who access or use the takabet app platform, including the official website and Android and iOS mobile apps. It covers all types of data collected directly from you, through your use of the platform, or via authorised third parties.

We recognise user rights under applicable data protection legislation and are committed to upholding the highest international standards in privacy management. If there are significant changes to how we handle your data, we will notify you via in-app notification or your registered email.

We collect various types of data depending on your interactions with the platform. Below is a summary of the data types collected and their purposes:

We only collect data necessary for the stated purposes. We do not collect sensitive data such as health information or sexual orientation.

The personal data we collect is used solely for legitimate purposes directly related to the operation of the takabet app platform. We do not use your data for unrelated purposes without your consent. Specifically, data is used to:

• Processing new account registrations and user identity verification.
• Processing deposits, withdrawal of wins, and all related financial transactions.
• Sending relevant communications such as transaction confirmations, promotional notifications (if you have opted in), and important platform updates.
• Running internal analytics to understand usage patterns and improve the user experience.
• Meeting legal compliance obligations including anti-money laundering (AML) and age verification.
• Detecting and preventing fraudulent activity, hacking, or platform abuse.
• Providing effective customer support when you contact our team.

Any use of your data beyond what is stated above requires your explicit consent beforehand.

Takabet app operates on secure server infrastructure managed by high-grade cloud service providers. All data is stored in an encrypted environment with strict access controls — only authorised and need-to-know personnel may access user data.

The security measures we implement include:

• 256-bit SSL encryption for all data transmitted between users and our servers.
• Encryption of data stored in the database for sensitive information such as passwords and KYC details.
• 24-hour security monitoring and automated intrusion detection system.
• Regular data backups to ensure service continuity in emergency situations.
• Regular security testing by our internal team and external auditors.

Personal data is retained for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

Takabet app does not sell your personal data to any third party. However, in certain situations, we may share data with selected and trusted third parties for legitimate operational purposes:

• Payment providers: Transaction information required to process deposits and withdrawals is shared with our payment providers, who are bound by strict confidentiality agreements.
• Technical service providers: Third parties that assist with server hosting, analytics, and technical support — all subject to data processing agreements that comply with our privacy standards.
• Regulatory authorities: Where required by law or by direction of a legitimate regulatory body, we are obligated to disclose certain information to the relevant authorities.
• Fraud prevention: In cases of suspected fraud or illegal activity, relevant information may be shared with law enforcement authorities.

In all of the above cases, we share only the minimum data required and ensure that recipients uphold data protection standards equivalent to our own.

Takabet app uses cookies and similar technologies to enhance the user experience, ensure the platform functions correctly, and collect usage analytics that help us improve our services.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification. Cannot be disabled.
• Preference Cookies: Storing your preferences such as language and currency so you do not have to reselect them each time.
• Analytics Cookies: Helps us understand how users interact with the platform for improvement purposes. This data is aggregated and not linked to your personal identity.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality or your experience on the platform. Continued use of the platform is considered consent to the use of cookies as described.

The KYC (Know Your Customer) process is an industry-standard requirement designed to protect users and the platform from illegal activities including money laundering and identity fraud. takabet app handles the KYC process with the utmost care and confidentiality.

Documents typically required during KYC include:

• Malaysian Identity Card (MyKad) — front and back.
• Proof of current address (bank statement, utility bill) dated within the last 3 months.
• Proof of payment method used for deposits.
• Selfie with identity document under certain circumstances.

All submitted KYC documents are stored in an encrypted environment and accessible only by the authorised verification team. Documents will not be used for any purpose other than identity verification and legal compliance. Once verification is complete, access to the original documents is automatically restricted from general operations staff.

Takabet app recognizes and respects your rights over your personal data. You have the right to:

To exercise any of the above rights, please contact our customer support team. We will process your request within a reasonable timeframe and inform you of the outcome.

Takabet app services are restricted to individuals aged 18 and above. We do not knowingly collect personal data from minors. If we discover that data from an underage individual has been collected without our knowledge, immediate action will be taken to delete that data and close the relevant account.

Parents or guardians who believe their child has registered or used the takabet app platform without permission should contact our support team immediately. We will respond promptly to address the matter.

Takabet app reserves the right to update or amend this privacy policy at any time in response to changes in law, technology, or the way we handle data. The date of the latest update is always displayed at the top of this document.

For significant changes, we will notify active users via in-app notifications or their registered email at least 7 days before the changes take effect, unless an immediate update is required by law.

Continued use of the platform after the effective date of any amendment is considered acceptance of the updated policy. If you disagree with the changes made, you have the right to close your account and withdraw any valid balance in accordance with the established procedure.

If you have any questions, concerns, or complaints regarding how takabet app handles your personal data, please contact our customer support team, available 24 hours a day, 7 days a week.

We are committed to addressing every privacy enquiry seriously and responding within a reasonable timeframe. For formal data rights requests (access, correction, deletion), please clearly state the type of request so our team can process it efficiently.

You may also refer to the FAQ us for immediate answers to frequently asked questions, or read the Terms and Conditions to understand the full framework of the agreement between you and the takabet app platform.

Privacy Email: [email protected]

General Support Email: [email protected]